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Contact us

A question about our TEF IRN courses or the civic exam? Our team is here to help.

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Fill in the form below: your request is recorded and a MYSTORY adviser will call you back.

Your request (name, phone number, target level) is recorded in our request tracking tool so that we can call you back. If sending fails, WhatsApp (a Meta service) opens instead with your request. MY STORY (trading as MYSTORY FORMATION) uses your contact details to answer your request and keeps them for no more than three years after your last contact. You can access, correct or delete them by writing to contact@mystoryformation.fr. Details: privacy policy.

Opening hours

Gagny, Sarcelles and Rosny-sous-Bois branches

Monday to Saturday9.30 am-1 pm and 2 pm-5.30 pm
SundayClosed

Need a quick answer?

Message us directly on WhatsApp

Before you come

A CPF application almost always gets stuck at the same point

The identity verification on Mon Compte Formation. What to do depends on your residence permit. Find your situation below: you will know what to prepare even before booking an appointment.

  1. Residence permit of less than 5 years, still valid

    You can do the identity verification online

    You can carry out the identity verification procedure directly in your Mon Compte Formation account. We can do it with you at the appointment if you prefer.

    Request an appointment
  2. 10-year resident card

    You first need to create your digital identity

    You first need to create your digital identity to access Mon Compte Formation. Come to the appointment with your card and your phone, and we will create it together.

    Request an appointment
  3. Residence permit expired or being renewed

    Come to the office and we will talk it through in person

    Come to the office: there are several solutions depending on your situation, and they are decided in person. We will explain them to you and find the one that works for you.

    Request an appointment

We see visitors by appointment from 9.30 am to 1 pm and from 2 pm to 5.30 pm

  • Gagny (93)3 bis, Avenue de Gagny, 93220 Gagny
  • Sarcelles (95)18 Avenue du 8 Mai 1945, 95200 Sarcelles
  • Rosny-sous-Bois (93)46 bis Rue d'Estienne d'Orves, 93110 Rosny-sous-Bois
  1. The centre (current)
  2. (upcoming)
  3. (upcoming)
  4. (upcoming)
  5. (upcoming)
Step 1 out of 5Which centre would you like to come to?

Our three centres see visitors by appointment Monday to Saturday, from 9.30 am to 1 pm and from 2 pm to 5.30 pm.

A question before booking? Message us on WhatsApp or call 06 81 43 16 54.